Keep Customer
Reviews + Referrals
Post-job review requests, testimonial capture, and referral prompts that turn completed work into proof.
Outcome
Good work creates public trust and warmer future opportunities.
We turn happy customers into reviews, referrals, and proof for future sales.
Marketing layer
White glove delivery
What FK Innovate handles
- Ask at the right moment after a positive job or appointment.
- Capture testimonials and before/after proof where useful.
- Create a simple referral loop for happy customers.
We configure the agreed review and referral workflow as part of its managed service scope.
Signs this workflow needs attention.
- The business asks for referrals inconsistently or too late.
- Satisfied customers receive the same message as unresolved customers.
- Referral sources are not preserved through intake and follow-up.
A practical first milestone.
Define one satisfaction signal and trigger a review or referral request that preserves source and customer context.
Choose the right service.
Implementation stays within the agreed service scope. Technology Partner manages broader cross-platform work.
Available as an add-onSocial Media ManagementWorks withEvolving Web ApplicationWorks withTechnology Partner
Voice AI includes required custom integrations for its agreed call workflow. Customer OS CRM and self-service tools are included while a paid service is active.
Real-world examples
Where this shows up
- Ask satisfied customers for a review after the job is complete.
- Prompt referrals when the customer experience is fresh.
- Reuse testimonials and proof in future Get Customer workflows.
Related workflows