Technology Partner
We map your processes and the corresponding technologies, then connect and manage the tools behind getting customers, delivering the work, and keeping customers coming back.
$499/mo
$499 billed monthly
Cancel anytime. No setup fee.
15-day money-back guarantee.
The real problem
A website, CRM, store, POS, scheduling tool, and review platform may each solve one problem. The owner still ends up moving information, checking handoffs, and deciding what should happen next.
We start with how the business operates, then make the corresponding technologies support that process. Customer OS may be part of the answer, or we may improve the purpose-built platforms you already use.
One connected customer journey
Each stage has a business outcome, an operating process, and the tools responsible for moving it forward.
Bring discovery and inquiry channels into one intentional path.
Website, store, social channels, advertising platforms, forms, phone, analytics, and lead sources
Move every qualified opportunity toward a clear next step.
CRM, estimates, proposals, scheduling, sales follow-up, onboarding, and project-management tools
Connect delivery and service to the next customer relationship.
Project delivery, customer communication, payments, support, reviews, loyalty, and outreach tools
Your first 15 days
Your initial process map and prioritized 90-day technology roadmap, targeted within 15 calendar days of signup.
Missing access or information is documented in the roadmap rather than used as a reason to withhold the initial deliverable.
Map the Get, Win, and Keep customer journey
Inventory the corresponding platforms, owners, and information handoffs
Identify duplicated work, disconnected data, and operating friction
Deliver a prioritized 90-day technology roadmap using the information available
Recommend and begin the first approved improvement
Ongoing ownership
The roadmap is not a report that sits in a folder. We keep it current, manage the agreed systems, and work through the next useful priority with you.
Example collaborations
These examples show the relationship, not a promise that every listed activity is bundled automatically.
Connect acquisition, checkout, service, and repeat-purchase systems around one customer journey.
May involve Shopify, Meta Ads, Instagram, email and SMS platforms, review tools, payments, analytics, and a purpose-built CRM.
Coordinate local discovery, ordering, service, and return visits without adding more owner homework.
May involve Square or Toast, reservation and ordering platforms, Google Business Profile, review tools, email and SMS, social channels, and the website.
Advertising spend, software subscriptions, transaction fees, and higher-volume recurring content production are separate. Social publishing beyond the active queue can be delivered through Social Media Management.
A focused managed service
Your business relies on several useful tools, but the owner still has to connect the dots, move information, and decide what should improve next.
Technology Partner includes Evolving Website pages and blog production. Website and Technology Partner requests share one active priority queue.
Included client tools
An included self-service workspace for managing contacts, opportunities, follow-up, website activity, and customer-growth work.
Customer OS tools are included with every active paid FK Innovate service.
It is a practical starting point, not a replacement for every purpose-built CRM. Technology Partner can improve the specialized tools your business already relies on.
How the first roadmap, ongoing ownership, existing platforms, and custom work fit together.
FK Innovate maps your Get, Win, and Keep customer processes with the corresponding technologies, then administers agreed platforms, connects information handoffs, coordinates vendors, and keeps one approved improvement priority moving.
No. We may use Customer OS where it fits, but the goal is to get the most value from the right tools. We can configure and connect purpose-built platforms such as Shopify, Square, scheduling software, review tools, or an industry CRM instead of forcing a replacement.
We map the initial customer journey, inventory the corresponding platforms and handoffs, identify friction, and target delivery of an initial process map and prioritized 90-day technology roadmap within 15 calendar days of signup using the information available.
Light custom tools, dashboards, reports, integrations, and workflow automation may be delivered through the active priority queue. Major migrations and substantial standalone applications require a separate scope.
Technology Partner is $499 per month, billed monthly, with no setup fee. You may cancel before the next billing date to stop the following month, and the first paid term includes a 15-day money-back guarantee under the published terms.
We maintain the process and technology map, administer agreed platforms, monitor the integrations we manage, coordinate relevant vendors, review priorities, and keep one approved improvement actively moving. Included Evolving Website work shares the same managed queue.
Start with the customer journey or an operational bottleneck, then decide which process and technology should improve first.
